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  • Do you only make challenge coin display cases?
    No. Although challenge coin display cases are our specialty, we have a high performance laser engraver as well as a CNC machine. Both of these machines can engrave the smallest of details which will give you an amazing finished product. The possibilities are endless with both of these machines so if you have a product you want completed that requires a CNC or Laser Machine, Send us a message and we would be glad to take on your project
  • I like your display's but I want to customize it, is that possible?"
    Yes and no. All of our displays are made to order so coin placement, colour of display, engravings and crests can all be customized. If you are wanting to change the size of the display, please reach out to us through the "Contact us" page and we would be glad to assist you with creating a display that fits your needs.
  • Do you have permision to use the police crests on your displays?
    Yes. Here at Beneath The Bark, we have worked with over 50 + policing/law enforcement agencies that have granted us exclusive access to use their insignia/crests. We take great pride in having permission to use these crests and have created the following rules: 1. Must be an active or retired member of the crest you are wanting engraved (exceptions will be made for family members, relatives or friends wishing to buy displays for the first responder's in their lives) 2. You must not change or alter any of my displays pertaining the crests themselves 3. You will not be able to purchase a display with a policing crest or logo on it if you are or were not a part of that agency. 4. Resale of our displays with policing crests on them is prohibited.
  • Do you ship Internationally?
    Yes we do! As of January 1, 2023 we now ship to the United States as well as anywhere in Canada. For order inquiries outside of the USA/Canada, please reach out to us at Canada Shipping is sent via Express Post (5-7 Business Days) USA Shipping is sent via USPS (7-14 Business Days)
  • How long does it take to fulfill my order?
    Depending on the time of year, we are usually able to process orders and have them shipped out within 3-5 business days. During busier times such as Christmas, wait times can exceed 7-10 business days. To ensure your order gets to you on time, be sure to order as far in advance as you possibly can.
  • What do i do if my package arrived damaged?
    Although we do our absoulte best to package our items in such a way to prevent damage it still can occur. If you package arrives damaged, please reach out to us at with pictures of how the box arrived and the damage to your item and we will do our best to rectify the issue as quickly as possible.
  • Do you accept returns?
    Unfortunately we do not accept returns. All of our displays are made to order and most of them are customized by the customer prior to purchase. With that being said, if you are not happy with your product, please reach out to us and we will do our absoulte best to make your experience better.
  • Can I purchase a police crested display as a gift for a family member/friend ?
    Yes you can. Here at Beneath The Bark Canada, we have strict rules that we only engrave police crests for current serving or retired members of that force. However, if you are a family member or friend of someone within a force and are wanting to have a police crested display done, please reach out to us through our "Contact us" page and we would be glad to process your order :) .
  • What type of image do you need to add an engraving to my order?
    For logos (including police crests and other agencies crests), we require an "SVG" Image (Vector file). This allows us to ensure the highest quality engraving for your display and allows the smallest of details to be visible. We have access to over 150 different agencies crests so there is a good chance we may have the one your looking for. Most agencies have a "vector file" of their crest on their respective intranet. If you have any questions regarding this or if you want to see if we have your crest available for engraving, please reach out to us via the "Contact" page.
Support: Contact Support

Terms and Conditions

This website is operated by Beneath The Bark. Throughout the site, the terms “we”, “us” and “our” refer to Beneath The Bark. Beneath The Bark offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here. 

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms and Conditions”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These terms and conditions apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content. 

Please read these terms and conditions carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these terms and conditions. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these terms and conditions are considered an offer, acceptance is expressly limited to these terms and conditions. 

Any new features or tools which are added to the current store shall also be subject to the terms and conditions. You can review the most current version of the terms and conditions at any time on this page. We reserve the right to update, change or replace any part of these terms and conditions by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes. 

Our store is hosted on Wix Platform. They provide us with the online e-commerce platform that allows us to sell our products and services to you. 

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your province of residence, or that you are the age of majority in your province of residence and you have given us your consent to allow any of your minor dependents to use this site. 
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). 
You must not transmit any worms or viruses or any code of a destructive nature. 
A breach or violation of any of the Terms will result in an immediate termination of your services. 

We reserve the right to refuse service to anyone for any reason at any time. 
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks. 
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the service, use of the ervice, or access to the service or any contact on the website through which the service is provided, without express written permission by us. 
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms. 

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk. 
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site. 

Prices for our products are subject to change without notice. 
We reserve the right at any time to modify or discontinue the service (or any part or content thereof) without notice at any time. 
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the service. 

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy. 
We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate. 
We reserve the right, but are not obligated, to limit the sales of our products or services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited. 
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the service will be corrected. 

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e‑mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors. 

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed. 

For more detail, please review our Returns Policy in our FAQ portion of this page. 

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input. 
You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools. 
Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s). 
We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these terms and conditions. 

Certain content, products and services available via our service may include materials from third-parties. 
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties. 
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party. 

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments. 
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of service. 
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e‑mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party. 

Your submission of personal information through the store is governed by our Privacy Policy. 

Occasionally there may be information on our site or in the service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order). 
We undertake no obligation to update, amend or clarify information in the service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the service or on any related website, should be taken to indicate that all information in the service or on any related website has been modified or updated. 

In addition to other prohibitions as set forth in the terms and conditions, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the service or any related website for violating any of the prohibited uses. 

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free. 
We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable. 
You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you. 
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement. 
In no case shall Beneath The Bark, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some provinces or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law. 

You agree to indemnify, defend and hold harmless Beneath The Bark and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these terms and conditions or the documents they incorporate by reference, or your violation of any law or the rights of a third-party. 

In the event that any provision of these terms and conditions is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these terms and conditions, such determination shall not affect the validity and enforceability of any other remaining provisions. 

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. 
These terms and conditions are effective unless and until terminated by either you or us. You may terminate these terms and conditions at any time by notifying us that you no longer wish to use our services, or when you cease using our site. 
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these terms and conditions, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our services (or any part thereof). 

The failure of us to exercise or enforce any right or provision of these terms and conditions shall not constitute a waiver of such right or provision. 
These terms and conditions and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service). 
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party. 

These terms and conditions and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of Canada. 



You can review the most current version of our terms and conditions at any time on this page. We reserve the right, at our sole discretion, to update, change or replace any part of these terms and conditions by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the service following the posting of any changes to these terms and conditions constitutes acceptance of those changes. 

We are currently in the process of obtaining permission from various different policing agencies across Canada to utilize their crest on our displays. At present, we are authorized to use the following agencies listed below without any further approval required on your end:


- Royal Canadian Mounted Police (RCMP)

- Canada Border Service Agency (CBSA)

- Correctional Service Canada (CSC)

- Canadian Military Police (MP)

- Canadian Coast Guard (CCG)

- Blood Tribe Police Service
- Camrose Police Service

- Lacombe Police Service 

- Lethbridge Police Service

-Edmonton Police Service
- Alberta Peace Officer’s Association

-Edmonton Transit Peace Officer

- Calgary Transit Peace Officer

- Edmonton Community Standards and Enforcement

- Suncor Emergency Services

British Columbia
- Combined Forces Special Enforcement Unit (CFSEU)
- West Vancouver Police Department
- Greater Vancouver Transit Police Department
- Port Moody Police Department
- Commercial Vehicle Safety and Enforcement (CVSE)
- Delta Police Department

- Surrey Police Service 

- British Columbia Sheriffs Services

- British Columbia Ambulance Service 

- Victoria Police Service

- Delta Police Department

- Abbotsford Police Department 

- Altona Police Service
- Manitoba First Nations Police

- Manitoba correctional Service

New Brunswick
- Fredericton Police

- Edmundston Police Service

- Kennebecasis Regional Police Force

Newfoundland and Labrador
- None at this time

Nova Scotia
- Kentville Police Service

- Toronto Police Service

- Ontario Provincial Police Service

- Ottawa Police Service
- Deep River Police Service
- North Bay Police Service
- London Police Service (Crest can not be used with Thinblue Line)
- Cobourg Police Service
- Windsor Police Service (Crest can not be use with Thinblue Line)

- Smith Falls Police Service

- Ontario Conservation Services

Price Edward Island
- None at this time

- Surete de Quebec

- Regina Police Service
- Luseland Police Service

Northwest Territories
- Iqaluit Peace Officer Association

- Nunavut Corrections
- Yukon Corrections

If you do not see your agency listed above but you see them listed below, you MUST seek prior authorization from your senior leadership group at which point they will make an acceptation or rejection on a case by case basis. The agencies that have advised us that they will make an acceptation or rejection on a case by case basis and require further approval are:

- Lethbridge Police Service (AB)
- Medicine Hat Police Service (AB)
- Taber Police Service (BC)

- Oak Bay Police Department (BC)

- New Westminster Police Department (BC)

- Tsuut’ina First Nations Police Service (BC)
- Belleville Police Service (ON)
- St Thomas Police Service (ON)
- Woodstock Police Service (ON)
- Hamilton Police Service (ON)
- Brockville Police Service (ON)
- Port Hope Police Service (ON)
- Thunder Bay Police Service (ON)

- Sûreté du Québec (QC)

At this time we are unable to process orders with the following agency’s crests:

- Peterborough Police Service (ON)
- Hamilton Police Service (ON)
- Sault Ste. Marie (ON)
- South Simcoe Police Service (ON)
- Calgary Police Service (AB)
- Chatham-Kent Police Service (ON)
- LaSalle Police Service (ON)
- Durham Regional Police (ON)

If you have a unit specific crest that you want used on your display, no approval is required. However we will need the vector file for said logo/crest to ensure the best engraving possible.

If you are from the United States or other area's across the world, please email us at with your engraving request and we will do our best to make it happen

If you do not see your agency listed above, please reach out to us as we are ALWAYS looking to grow our list of approved crests. Typically with smaller agencies, approval needs to go through your chiefs office but with larger agencies, approval typically (but not always) goes through your Regimental/Departmental Sgt. Major. 


- Must be an active or retired member of the crest that you are wanting. You will not be able to purchase a display with a policing crest or logo on it if you are or were not a part of that agency. If you are a spouse or family member and are wanting to purchase a Police crested display, please reach out to us via the "Contact" page or at and we would be glad to process your order. 
- You must not change or alter any of my displays pertaining the crests themselves.
- Resale of my displays with policing crests on them is prohibited.

Questions about the Terms of Service should be directed to us at

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